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Episode 182 · 12 Oct 2026 · 13 min

Compassion and Accountability Are Not Opposites

Episode artwork: Compassion and Accountability Are Not Opposites
Show notes

What you'll hear in this episode.

A teacher hands in their planning late for the third time, and you know they are dealing with a difficult situation at home. Insist on the deadline and you may ask for something they cannot manage, but keep extending it and colleagues end up carrying the load while pupils’ preparation suffers. This solo episode of school leadership coaching looks at what to do when two of your values pull in opposite directions, using Rushworth Kidder’s idea of “right versus right” dilemmas. It matters for any leader who has felt torn between standards and compassion and defaulted to whichever response felt most familiar.


Shane walks through five practical moves: name both concerns and what each one protects, gather the facts, look for another route, choose and acknowledge the cost, then rehearse the conversation. You’ll hear what “standards” and “compassion” might mean in the late planning example, and why a temporary arrangement with a clear review date can create room for both. Shane also shares how he slipped on his own delegation when family visited from the UK and his self-care suffered. The episode ends with a simple if-then commitment you can use this week, so you can press play and leave with something to try before your next difficult conversation.


Resources & Links Mentioned:

Giving Voice to Values, Mary Gentile’s approach to acting on your values


Episode Partners

International Curriculum Association

Sisi


Join Shane's Intensive Leadership Programme at educationleaders.co/intensive


Shane Leaning, an organisational coach based in Shanghai, supports school leaders globally. He is the author of the best-selling 'Change Starts Here.' Shane is a leading educational voice in the UK, Asia and around the world.


You can find Shane on LinkedIn.


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